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Troubleshooting Portal Status

How to Check Portal Status

If everything is working correctly with your connection to the RezOvation online servers, the portal status indicator on the bottom right corner of the RezOvation GT program window should indicate "Online":

If the portal status says "Offline", "Initializing", "Disabled", or "Error", there are a few steps you can take to fix it.

 

Confirm that the RezOvation Server Sync is turned ON

  • Open RezOvation GT, and go to the Configuration section (click the gear icon from the toolbar)
  • At the top of the screen, you will see some status information. If RezOvation Server Sync says disabled, then click the link to enable it.

Restart Your Computer

Restart your computer. Most of the time this will clear any errors.

 

Manually restart the RezOvation Property Manager service

Manually restart the RezOvation Property Manager service, which runs in the background and manages the connection to the RezOvation online servers.

Windows XP (for Vista users, see below)

  • Close RezOvation GT on ALL computers.

  • Click the Start button and select Run... .



  • In the box that appears, type: services.msc and click OK.


  • The Services window will appear. Scroll down the list and find the entry for RezOvation Property Manager. Right-click on this entry, and click Restart.



  • A progress window will appear. When the service has property restarted, the window will close. Close the Services window and re-open RezOvation GT.

Windows Vista

  • Close RezOvation GT on ALL computers.

  • Click the Start button, and in the text box above the button, type services.msc.

  • The Services window will appear. Scroll down the list and find the entry for RezOvation Property Manager. Right-click on this entry, and click Restart.



  • A progress window will appear. When the service has property restarted, the window will close. Close the Services window and re-open RezOvation GT.

 

 

Latest Version

RezOvation GT 5.0.1.518

 

RezOvation Mobile Booking Engine works on almost any web-enabled PDA or cell phone and allows you to take reservations on the go!


Works with Windows Vista


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